Shipping Policy

Orders are normally processed Monday through Friday for shipment within 24-48 hours (for in stock items). Delivery time from Maryland to your address is usually within 2-7 business days of shipment. You will be notified by email of any extended delay in shipment. Items that are out of stock or on backorder will be shipped as soon as our stock is replenished. Holiday delivery times will be longer than normal so please plan accordingly.

Normal delivery is via the USPS or UPS Ground. (see rates below). Express shipping services may be available. Local delivery of large orders within the Baltimore-Washington metropolitan region may be available by courier.

Shipping charges to AK, HI, PR, APO & FPO (Military) addresses may be higher. We will send you an e-mail for your approval of any additional charge.

Please provide correct shipping addresses. We will not be responsible for packages that are undeliverable and/or returned to us due to incorrect addresses or refusal of delivery by recipient. You will incur a second shipping charge for any re-shipment of a returned package that was due to the recipient refusing delivery or due to an incorrect address on the original order form. You will also be charged the fee the shipper charges us for the return and/or address corrections.

If there are any special instructions for shipping your order, place them in the "Gift Card/Special Instructions" box on the order page. SHIPPING CHARGES ARE PER ADDRESS. Multiple addresses will each incur a separate shipping charge.

International Customers: Place your order online as usual. If your Country is not listed in the drop down box, enter your Country's name in the address space and leave the Country space set to US. If you do not have a zip code, enter 11111 in the zip code box. The shipping cost will be adjusted for your country and you will be sent an e-mail for approval of the adjusted order total.

All orders are shipped via USPS First Class Mail or International Priority Mail. We will not be responsible for lost or damaged international packages. Any taxes, customs or duty fees imposed by the destination country are the responsibility of the recipient. Contact the local customs office for information on those fees and regulations.